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ITS Help Services

 

ITS Services

 

Alerts, News, and Events

ITS Help Desks:
(Locations, Hours, Services)
Email a question to the Help Desk
Consulting Services (computing)
ITS Consultants (ITS services)
Administrative Computing Support

On-line Help Resources:

   ITS Knowledge Base
   Searchable Technology Help Pages

More Consulting Services:

   Account Services
   eLion
   Consulting in the Labs
   Computer Store
   

System Status:
Server Status
Current Lab Use
Virus Alerts and Information

Your Guide to Information Technology Services at Penn State is on the Web at: http://css.its.psu.edu/internet/.


 

Information Technology at Penn State
Administrative Computing
Account Services
   (including, but not limited to, the following services)

   Calendar Service [Oracle Collaboration Suite Calendar]
   Course-Related Services
   General Research & Instructional Services
   TSM Backup space
   Web space

ANGEL
Authentication Services
Call Center Services
Cellular and Long Distance Programs
Co-Location Center
Configuration Info for Firewall Users (Fac/Staff Only)
Desktop Video Conferencing
Dial-up Services
Downloads (Students, Faculty, Staff)
E-mail Service
Friends of Penn State
Internet Access Information
ITS Secure Server
Listserv
Long Distance Programs
Network of People
PASS
Penn State Directory Services
Penn State Portal
Penn State Search Engine
Penn State WebAccess
Penn State WebMail
Personal Web Space
SSL Server Certificate Information
Thesis Resources
Virtual Hosting
VPN Service
Windows Active Directory® Service
Windows® Software Update Service

 
ITS Alerts
  • Update: Visitor Wireless AT&T has implemented a temporary work around to the problems they are...
  • WebAccess servers to be upgraded to version 3
  • July 4 Independence Day Holiday Schedule Changes © 2009 Copyright 2009 The Pennsylvania State University
  • See the full list of ITS Alerts

    Penn State Passwords to expire annually

    More Alerts Pages and Notices

    Safe Computing
    Virus Information

    Special Notice:
    ITS Workbench and Data Recovery Services to be Decommissioned June 1, 2009

    In order to provide extended (24 x 7) Help Desk services for the Penn State community, Information Technology Services (ITS) plans to decommission Data Recovery Services and the ITS Workbench on June 1. Personnel from these offices will then be transferred to the Wagner Help Desk location. Adding personnel to this location will enable the University to better address around the clock needs of students, faculty and staff - as well as meet the growing demand for encryption, security, ANGEL, and other types of consultation expertise.

    ITS plans to work closely with Workbench and Data Recovery Services customers to ensure the transition runs smoothly and that any current needs are fully addressed. If you have a computer under repair at either location, please be assured that your work request will still be completed on schedule. However, the two offices will no longer accept new work orders, after May 15th.

    If you have any questions, comments, or concerns regarding the decommissioning process, please submit your questions via e-mail to helpdesk@psu.edu.



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    This site maintained by Consulting & Support Services, a unit of Information Technology Services.
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    Last revised: Wednesday, July 1, 2009.
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