ITS Alerts

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The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
Updated: 23 min 57 sec ago

Update: Enterprise Workflow outage

Wed, 07/23/2014 - 17:33
We are still experiencing problems with the Enterprise Workflow. At this
time, users are able to log in but forms are not flowing through the
approval paths. Staff are working to resolve the issue as quickly as
possible. We apologize for the inconvenience.

eLion Database Server Maintenance - July 24

Wed, 07/23/2014 - 15:58
Tomorrow, Thursday, July 24, 2014, during the regular maintenance window (5:00 a.m. - 7:00 a.m.), Information Technology Services (ITS) will perform maintenance to the production eLion DB2 database server. The NEXUS database will be unavailable during that time.

Production eLion DB2 database server maintenance

Wed, 07/23/2014 - 14:57
Maintenance will be performed on the Production eLion DB2 database server during the maintenance window(5-7AM) Thursday morning, 7/24/2014. The NEXUS database will be unavailable during that time.

Resolved: Library service interruption, The CAT, July 23, 2014

Wed, 07/23/2014 - 09:51
The CAT will be unavailable due to scheduled maintenance between 4:00 am and 4:15 am EDT on Wednesday, July 23 2014. Certain features within LionSearch may not be available during this interruption.

Other library services such as the Libraries website, and A-Z Database List are not impacted by this work.

Resolved: Service interruption, TrackITS Application, July 23, 2014

Wed, 07/23/2014 - 09:51
The TrackITS application will be unavailable from 4 - 6 a.m. EDT on Wednesday, July 23 in order to install a security patch.

Resolved: Digital Identity Management Center (DIMC) Maintenance - July 23, 2014

Wed, 07/23/2014 - 06:17
Due to successful testing and external deadlines, maintenance on the DIMC will take place on July 23 instead of July 30 as previously announced.

Resolved: Penn State Hazleton: Voicemail Service Disruption

Tue, 07/22/2014 - 15:43
Voice Mail service for the Penn State Hazleton campus has been restored.

WebAccess: CoSign Software Update

Tue, 07/22/2014 - 15:04
On Thursday, July 24, 2014, during the regularly scheduled maintenance window (5:00 a.m. - 7:00 a.m.), Information Technology Services (ITS) will update the CoSign software on the WebAccess servers.

For technical information on this software update, please reference the following WebAccess blog post: http://ait.its.psu.edu/2014/07/webaccess-qa-updated-cosign.html.

Resolved: ScholarSphere service interruption, 7/22/2014

Tue, 07/22/2014 - 09:46
Restarting the system is taking longer than expected; staff are continuing to work on the system. We will provide an update when the system has been successfully restarted.

Resolved: Disruption to ITS wireless service

Wed, 07/16/2014 - 22:15
ITS wireless service has resumed to normal operation.

Resolved: University Collaboration Suite (UCS) Service Degradation

Wed, 07/16/2014 - 12:42
From 11:03am - 11:06am, some University Collaboration Suite (UCS) users may have experienced a delay in service due to a client that consumed a considerable amount resources from one of the UCS servers. The affected process was restarted, resulting in a 3 minute service degradation. There was no data loss with this service degradation.

Maintenance on the eCommerce service 7/16

Tue, 07/15/2014 - 22:20
Tomorrow morning during the normal maintenance window (5-7AM) AIS will be
performing maintenance on the eCommerce service. During that time
eCommerce services may be affected.

Maintenance on the eCommerce service 7/15

Mon, 07/14/2014 - 17:32
Tomorrow morning during the normal maintenance window (5-7AM) AIS will be
performing maintenance on the eCommerce service. During that time
eCommerce services may be affected.

Resolved: Partial PASS Outage

Mon, 07/14/2014 - 16:17
PASS experienced slowness as the result of a server being restarted. Work to the server began at 2 PM, with full functionality being restored by 3 PM.

Users may have experienced small delays during the outage. No data was lost as a result of the work conducted.

Resolved: DIMC / FPS deployment to production

Thu, 07/10/2014 - 08:33
The outage is currently expected to last approximately 12-15 minutes due to a database restart.

Resolved: Integrated Business Information System (IBIS) Maintenance - July 23, 2014

Thu, 07/10/2014 - 08:25
On Wednesday, July 23, 2014, during the regularly scheduled maintenance window (5:00-7:00 a.m.), Information Technology Services (ITS) will apply vendor recommended fixes to Integrated Business Information System (IBIS). During this maintenance period, there will be a brief outage of CCOM. This will also impact the GI, FIT, and WebIBIS.

Resolved: Unplanned power outage: Penn State Lehigh Valley

Wed, 07/09/2014 - 22:59
Networking services was restored to Lehigh Valley Campus on July 9, 2014 at 08:30 pm

Resolved: Unplanned power outage: Penn State Wilkes-Barre

Wed, 07/09/2014 - 22:53
Power was restored to Penn State Wilkes-Barre campus on July 9, 2014 at 9:08 pm. Networking and voice services resumed to normal operations.