ITS Alerts

Syndicate content
The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
Updated: 19 min 20 sec ago

Network service disruption - Penn State Abington, and Penn State Lehigh Valley.

Thu, 07/31/2014 - 17:21
Due to scheduled power work at Penn State Abington there will be a disruption to networking services at Penn State Abington, and Penn State Lehigh Valley on Tuesday, August 5th between 5:00 AM - 7:00 AM.

Resolved: Intermittent Internet Disruption – affecting all Penn State locations

Wed, 07/30/2014 - 15:07
The Internet service disruption was resolved by 12:10 PM. ITS has confirmed the cause was work being performed by one of our Internet Service Providers.

Resolved: CLC down

Wed, 07/30/2014 - 12:37
The CLC Linux cluster is now back online and correctly mapping users\' home directories to PASS again.

Resolved: Some CLC services unavailable

Sat, 07/26/2014 - 10:00
CLC web services have been correct.

Resolved: eDDS down for emergency maintenance

Fri, 07/25/2014 - 12:10
eDDS will be temporarily interrupted for emergency maintenance. We apologize for any inconvenience this may cause.

Resolved: Enterprise Workflow outage

Fri, 07/25/2014 - 12:09

Resolved: NFS PASS Gateway ( Service Degradation

Fri, 07/25/2014 - 10:53
Around 9:22 a.m. one of the backend servers stopped working properly. The problem server was restarted and available at 9:30 a.m. Existing and new clients may have received errors during the 8 minute partial failure. Customers using the service may have also been affected. Some users may need to remount PASS if errors are encountered.

Resolved: WebAccess Broken for CLC Secure Server

Thu, 07/24/2014 - 09:34
All applications using WebAccess on CLC\'s secure web server,, are now working. Our Cosign module had to be changed to accommodate a different return code from the server.

eLion Database Server Maintenance - July 24

Wed, 07/23/2014 - 15:58
Tomorrow, Thursday, July 24, 2014, during the regular maintenance window (5:00 a.m. - 7:00 a.m.), Information Technology Services (ITS) will perform maintenance to the production eLion DB2 database server. The NEXUS database will be unavailable during that time.

Production eLion DB2 database server maintenance

Wed, 07/23/2014 - 14:57
Maintenance will be performed on the Production eLion DB2 database server during the maintenance window(5-7AM) Thursday morning, 7/24/2014. The NEXUS database will be unavailable during that time.

Resolved: Library service interruption, The CAT, July 23, 2014

Wed, 07/23/2014 - 09:51
The CAT will be unavailable due to scheduled maintenance between 4:00 am and 4:15 am EDT on Wednesday, July 23 2014. Certain features within LionSearch may not be available during this interruption.

Other library services such as the Libraries website, and A-Z Database List are not impacted by this work.

Resolved: Service interruption, TrackITS Application, July 23, 2014

Wed, 07/23/2014 - 09:51
The TrackITS application will be unavailable from 4 - 6 a.m. EDT on Wednesday, July 23 in order to install a security patch.

Resolved: Digital Identity Management Center (DIMC) Maintenance - July 23, 2014

Wed, 07/23/2014 - 06:17
Due to successful testing and external deadlines, maintenance on the DIMC will take place on July 23 instead of July 30 as previously announced.

Resolved: Penn State Hazleton: Voicemail Service Disruption

Tue, 07/22/2014 - 15:43
Voice Mail service for the Penn State Hazleton campus has been restored.

WebAccess: CoSign Software Update

Tue, 07/22/2014 - 15:04
On Thursday, July 24, 2014, during the regularly scheduled maintenance window (5:00 a.m. - 7:00 a.m.), Information Technology Services (ITS) will update the CoSign software on the WebAccess servers.

For technical information on this software update, please reference the following WebAccess blog post:

Resolved: ScholarSphere service interruption, 7/22/2014

Tue, 07/22/2014 - 09:46
Restarting the system is taking longer than expected; staff are continuing to work on the system. We will provide an update when the system has been successfully restarted.

Resolved: Disruption to ITS wireless service

Wed, 07/16/2014 - 22:15
ITS wireless service has resumed to normal operation.

Resolved: University Collaboration Suite (UCS) Service Degradation

Wed, 07/16/2014 - 12:42
From 11:03am - 11:06am, some University Collaboration Suite (UCS) users may have experienced a delay in service due to a client that consumed a considerable amount resources from one of the UCS servers. The affected process was restarted, resulting in a 3 minute service degradation. There was no data loss with this service degradation.

Maintenance on the eCommerce service 7/16

Tue, 07/15/2014 - 22:20
Tomorrow morning during the normal maintenance window (5-7AM) AIS will be
performing maintenance on the eCommerce service. During that time
eCommerce services may be affected.