The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
Updated: 56 min 19 sec ago
As of 1:35 PM WebAccess was restored to full functionality. Staff is continuing to research the cause of the issue.
A modification during maintenance caused an error within the service. The alteration was reverted as of 11:27 AM.
Maintenance for the service began at 10:55 AM.
LDAP updates were completed prior to the end of the morning maintenance window.
On Monday, December 9, 2013, Information Technology Services (ITS) will upgrade software for the distributed file backup service, Tivoli Storage Manager (TSM), saverestore.its.psu.edu. Maintenance is scheduled to begin at 2:30 p.m. and will conclude by 3:30 p.m. During this time, saverestore.its.psu.edu will not be available for backing up or restoring files. The other TSM servers, backup.aset.psu.edu and tsm.offsite.psu.edu, will not be affected during this maintenance.
Maintenance is scheduled to occur outside the regularly scheduled maintenance window because file backup logs indicate the lowest amount of TSM usage occurs between 2:30 p.m. and 3:30 p.m.
Power to the building that houses TNS networking equipment was restored at 11:00 AM. Networking services have resumed normal operations.
This work was completed at 5:55am.
We are experiencing an unanticipated problem with LionSearch and it is currently unavailable. Technicians are working to determine and resolve the issue.
Sites has been recovered after a database failure. We will continue to monitor the servers and if anything changes we will update this alert again.
Staff restarted the affected server which resolved this issue around 2:20pm, today. Please note that this issue began this morning around 9:45am and not \"tonight\" as the earlier alert originally stated.
Staff submitted logs to the vendor to help diagnose the root cause. Since restarting the affected server, UCS has been stable through the traditional peak periods today.
Schedule changes and information pertaining to Information Technology Services (ITS) during the holiday have been posted at http://its.psu.edu/about/holiday-schedule-changes.
The single sign-on issue was resolved at approximately 4:30 pm. The Skillport Online Learning Platform is now operating normally.
ITS staff restored service to the TSM servers at approximately 7:30pm this evening.
TrackITS is available again. Thank you for your patience.
From approximately 12:40pm-12:50pm, one of the University Collaboration Suite (UCS) servers malfunctioned. The issue was quickly diagnosed and resolved. Affected users did not lose any e-mail messages.
ScholarSphere will be restarted tomorrow morning (11/22/2013) for routine service during the 5 - 7 a.m. (EST) maintenance window. The outage should not last more than 10 minutes.
We believe that the hardware and software changes made between yesterday (November 19) and today (November 20) has solved the IMAP issue.
This work was completed over the weekend.
This morning, between 6:30 AM and 7:45 AM, wireless network service was disrupted at the buildings below. ITS was able to restore services and they are currently operating normally.
Music Building II
Nittany Landscape Depot
Schultz Child Care Center