|
|
Purpose of AskPSU
This service enables Web support staff in Penn State colleges,
departments, and organizations to create and customize one or more Web forms
that will direct inquiries to the appropriate contacts within your
organization.
The Web form is displayed in the style of an electronic
postcard. The information that appears on the postcard is entered and saved in
the AskPSU database.
Application and Use
A Penn
State Access Account is required to apply for this
service. No knowledge of HTML, FTP, or scripting languages is required. You can
edit your form at any time through the
Administrator Login page.
A link to your customized form can be added to your Web site once the form has
been created and customized for your area.
For step-by-step instructions on editing your form, please see
the AskPSU tutorial.
For an example of an AskPSU form and how it can be used, please see the
Sample Form.
Form Fields and Functions
-
Form Type: This option allows you to choose between the simple
1-page format of the form
with a drop down list of topics or the more detailed 2-page format.
-
Page Title: This text follows the word "Ask" at the
top of your form. For example, Ask Consulting & Support Services.
-
Postcard Text: This is optional introductory
information that will appear under the page title.
-
Additional Information: This is optional text that
will be displayed on a Web page after the visitor submits the form.
-
Order: The numbers entered in this field will
determine the order in which topics are displayed in the topic menu of your
post card. As you enter topics, they are assigned a number in multiples of ten,
but you can change the order by entering any number, selecting the
Alphabetize Topics button or selecting the Renumber button
located below the form.
-
Topic name: This can be any word or phrase you think
visitors might be looking for on your Web site.
-
Topic e-mail: This should be the e-mail address of
the person(s) who can best answer questions related to the topic listed on the
same line.
-
Hide: If you do not want the visitor to see the
e-mail address used for the selected topic, check this box.
|
Note:
-
If you do not select the checkbox to hide the email address, when a question is submitted,
the follow-up message will display the address, suggesting that further questions may be directed
to that email address.
|
-
Your e-mail has been sent to: Enter contact
information here. We recommend that you use an organization or group name
rather than an individual's name.
Action Buttons The AskPSU system includes a number of
buttons each with a specific function to assist you while working on your form.
-
Add Topic: Use this button to add a new topic
line.
-
Alphabetize Topics: Use this button to alphabetize
the topics listed on the form.
-
Delete: Use this button to delete the current
topic line.
-
Help: Use this button to load the tutorial
page.
-
Main Menu: Use this button to go to the AskPSU
Administrator login or menu page.
-
Renumber: Use this button to renumber the
topics listed on the form.
-
Revert: Selecting this button will result in the
form reverting back to the last changes that were saved in the database.
-
Save Changes: Use this button to update the
information contained in the database.
-
View Results: This will display your last saved
information in the style of a postcard in a separate browser window, along with
the URL for your form.
|
