Reservation-less Audio Conferencing
Call Center Services
- Make things easy...conduct audio conference calls on-demand, any time, any place, without a reservation!
- No set-up fees, No monthly charges...Simply contact the Penn State Call Center @ 814-863-3410 to request your reservation-less service
- Economical...6 cents per minute per participant. Pay only for the minutes used.
- Gather the Group...include up to 50 participants at once.
- You’re Safe with us...security codes prevent unauthorized call participation, and the Conference Host controls when the call begins and ends.
Your Own Virtual Conference Room!
Reservation-less Audio conferencing Service* gives you a permanent toll-free dial-in conferencing number, a standing access code, and a secure Host password that enables you to conduct meetings in your own virtual conference room at your convenience.
*available via the Penn State contracted use of AT&T Teleconferencing Services.
Easy to use
.
When it’s time for your conference call, simply dial:
- 10-digit toll-free conferencing number. (International callers will need to dial the Caller Paid International Access Dial In Number provided at time of service set up).
- 7-digit access code.
- 4-digit Host password to begin the conference. Note: DO NOT supply the Host password to participants. Keep private.
Once in your conference, use the easy-to-follow audio prompts to conduct a successful meeting.
Call 814-863-3410 to set up your Reservation-less Audio Conferencing Account
You will need to supply the following information:
- Host Name and Contact information
Designated Conference Host name. Contact information is to include department, phone, email and campus mailing addresses. - Penn State Purchase Card Information
P-card number, expiration date, cardholder name, and P-card billing address
.
An email confirmation will be sent to you and will include the following information:
- A 10-digit toll-free conferencing number and Caller Paid International Access Number
- A 7-digit access code.
- Your 4-digit Host password
Standard Conferencing Features provide basic meeting functionality:
The following Standard Features for Reservation-less Conference Calling provide basic meeting functionality and do not incur costs.
| Feature | Description | Cost |
|---|---|---|
| Exit & Entry Tones | Optional tone announcement of both entry and exit of participants. | included – Standard Feature |
| Mute/Talk Status: #0 | Press # 0 to toggle between mute and talk status during the conference. | included – Standard Feature |
| Broadcast | Enables the Host and up to 2 additional participants to speak while other conferees participate in a listen-only mode during a conference. | included – Standard Feature |
Optional Conferencing Features offer additional meeting functionality:
Optional Features for Reservation-less Conference Calling are available and provide increased functionality and benefits to your meeting and will incur additional charges as noted. They include:
| Feature | Description | cost |
|---|---|---|
| Conference Recording | *2 - digitally records your conference with various multimedia replay options (below) | $20 per hour |
|
Digitized Replay https://www.teleconference.att.com/conferencerecord |
You can select to have your conference call set up with Digitized Replay for later playback by participants or request to get a copy of the recording on a CD mailed to the Host.
Touch-tone features are available for the replay recording to fast forward and back up the conference. |
40 cents per minute |
| Transcription of Conference Recording* *Requires Conference Recording feature be activated. |
Transcription of recorded conferences may be completed in MS Word, Word Perfect or other applications and sent via U.S. Mail in hard copy, disc, or sent via email as requested. Available within 2-5 days for conferences lasting 60/min. or less. Longer conferences may require more time. | $50 per 15 minutes
plus an additional *$20 per hour Conference Recording fee. Transcriptions required within 48 hours after the conference will be assessed an additional $50 surcharge. |
Reservation-less "How to" (printable version)
- Set a time and date for your conference.
- Provide conferee participants with:
- Date
- Time
- Toll-Free dial-in conference number and/or International Caller-Paid dial-in number
- 7-digit Participant Access Code
- At the time of your conference, Dial the toll-free conference number. You will hear the following automated voice prompt: "Welcome to AT&T Teleconferencing.""lease enter your Access Code followed by the # sign"
- Each participant (including the Host) need to enter the assigned 7-digit Access Code followed by the # sign.
- You will hear the following voice prompt: "The Host has not yet arrived." "If you are the Host, please press the * key now." "Please enter your Host Password followed by the # sign."
- The Host may begin the conference by entering their 4-digit Host Password or change their Host options via the Host Options menu prompts.
Note: Individuals joining the conference BEFORE the Host will hear the following voice prompt: "The Host has not yet arrived." "If you are the Host, please press the * key now." The participants will need to remain on the line during a 7 second silent pause before they are switched to music on hold.
Note: Individuals joining the conference AFTER the Host will hear the following voice prompt: "You will now be placed in the conference."
- During the conference, the Host has the option of the following touch tone prompts:
- *0 Specialist Assist
- 00 Specialist Join the Call
- *1 Dial out to Participant (note: additional long distance charges will apply)
- *2 Begin/End Conference Record
- *3 Change Entry/Exit Announcement
- *4 Lock Conference
- *5 Unlock Conference
- *6 Mute Individual Line
- *7 Unmute Individual Line
- *8 Conference Continuation W/O Host
- *9 Participant List
- *# Participant Count
- ## Mute All Lines Except Host
- 99 Unmute All Lines
- To end of the conference, conference participants, including the Host, simply hang up.