Penn State Mark Consulting and Support Services Information Technology Services
 

Consulting Services

   Consulting in the Labs
   Help Desks
      (hours and locations)

   ITS Consultants
   

Computer Store

Network of People

News & Information

Support Services

   Access Support
   Accounts Support
   ANGEL
   Call Center
   Calling Options
   Cellular Services
   CD-Rom/DVD Design Service
   Desktop Video Conferencing
   Internet Access Info
   Listserv
   Long Distance Services
   Theses Resources
   Web Design Service

About the CSS Units

Staff by CSS Unit

   

Can't find it? Ask CSS.

Penn State Execu-Bill Calling Card

(for non-University Park locations)

Cancel your Execu-Bill Calling Card

The University no longer recommends the use of of the Execu-Bill Calling Card, do to it's higher rates. As an alternative, the Penn State Travel Calling Card and International Prepaid Calling Cards allow global access at the most affordable rates.

The exception is international calling on restricted budgets such as those with federal or federal flow-through monies that require call detailed reporting. (See FN21). All other users should cancel their Execu-Bill Calling Card.

Chart

Traveling Internationally on a Restricted Budget
Cards are issued to Penn State faculty and staff for dialing internationally, when the department is using a restricted budget. The card features a Penn State logo making it easily identifiable as an institutional card, and is assigned a 10-digit number and a 4-digit Personal Identification Number (PIN).

1-888-PSU-1-PSU (1-888-778-1778) Access for Calling Card Service
1-888-PSU-1-PSU plus your PIN are the only numbers needed to complete your calls. Using this access code assures calls reach the Penn State AT&T network and are rated correctly and not connected to other phone companies.

Customized Service
AT&T Card EXECU-BILL Service is the account management, billing and reporting system which complements Penn State's AT&T Corporate Calling Card Program. It provides multi-location billing with management reports sent directly to each location. Each location is able to customize the management report package which best meets their needs. A primary contact and an alternate contact who are responsible for adding, deleting or changing cards are assigned for each location. In addition, with AT&T Card EXECU-BILL Service, some summary reports are received for all locations at University Park.

The AT&T Customer Service Representative assigned to the Penn State AT&T EXECU-BILL Service is:
Gia Tyree
AT&T Corporate Calling Card Center
1-800-458-9409 Ext. 74417
Fax: 1-800-227-6894
Gia.Tyree@attccc.com

Requesting or Canceling a Card
The assigned contacts complete request forms for corporate calling cards and cancellations and submit to AT&T.ΚΚ When new cards are issued, cards are sent directly to the requesting location.

Billing Information
There are no charges to issue corporate calling cards. Monthly invoices and usage detail are sent directly to each assigned location for payment. Summary detail is also sent to University Park as "Headquarters" for the corporate calling card program.

Dialing Instructions
To place a call using a Penn State Execu-Bill Calling Card:

When in the U.S.
DIAL
1-888-PSU-1PSU (1-888-778-1778)

At Prompt, ENTER :
Area Code + number + #
(For international calls dial 011 + international phone number + #)

At Prompt, ENTER :
Calling card number (10-digit card number and 4-digit PIN)

When outside the U.S. and Canada
Dial the AT&T Access Number of the country you are in.
Listen for the prompt. Follow the steps shown above.

Access numbers and information:
Call collect 412-553-7458 (in U.S. 1-800-331-1140)

Sequence Calling
To make additional calls:
Don't hang up, press # after a busy, no answer, or called party hangs up.
After the prompt, enter the next number you are calling plus #.

To disconnect your call from a voice mail system, press * * 9 , either before or after leaving a message. Enter the next number you are calling plus # .

NOTE: Save time by dialing the number you are calling + # + card number + PIN in one continuous stream without waiting for each prompt.

Calling Card Protection Tips
Use magnetic AT&T Calling Card reader phones whenever possible.
Always exercise care in public locations. Don't let anyone see you enter your card number at a public phone.
Never use your calling card for identification purposes.
Remember that you are responsible for the use of your card.
Never reveal your card Personal Identification Number (PIN) to anyone, even someone claiming to be a phone company representative.
Treat your Penn State Calling Card like any other charge card. Call Customer Service immediately if it is lost or stolen.

Customer Service
In U.S.
1-800-881-CARD (1-800-881-2273)

Outside U.S.
Collect 816-654-6004

Dialing instructions are printed on the back of all calling cards.


About the units of
ITS graphic

The Pennsylvania State University ©2008. All rights reserved.
Alternative Media - Nondiscrimination Statement
This site maintained by Consulting & Support Services, a unit of Information Technology Services.

For assistance please write to helpdesk@psu.edu or see our Help Sources.
Provide site feedback to cssweb@psu.edu.

Last revised: Friday, January 4, 2008.