Penn State Cellular Services
for Faculty and Staff
In this document:
Penn State
Cellular Service
*You're invited - save the dates! **
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Verizon Wireless at University Park
Penn State's Verizon Wireless Representative, Shana Igou, will be at University Park, 23 Willard, for the next several months to discuss both University and Personal service. Stop by and see the newest equipment, start new service, upgrade, check on your discount, see if your price plan is working for you. Check out Verizon Broadband access lap top cards with the upgraded EVDO speeds on campus.
Shana Igou will be at 23 Willard Building, 10am - 3pm:
May 12
June 2
June 23
July 14
July 28
August 11
August 25
For additional details and benefits, see Verizon Wireless @ Penn State (pdf file).
AT&T, Sprint Nextel and Verizon Wireless
offer discounted service toPenn State. Most rate plans as shown on the carrier's web site
are offered to all campuses, colleges and departments where
service is available. In addition, carriers may have unique
rate plans available to the University.
AT&T
As part of the contract between AT&T and Penn State,
there are certain enhancements to the standard service plans
that will be part of any service ordered through PSU.
Benefits include:
18% discount on eligible rate plans
40% off the list price of all cellular handsets [does not apply to handsets or equipment if voice service
is an option or not available(ie. PDAs, Blackberry)].
Other special seasonal discounts when available. (Contact
your ITS Consultant for details)
Rates are effective July 12, 2006
Contacts for AT&T equipment pricing:
Bert Rossman
Bert.Rossman@att.com
814 880-1991
ACCESS TO CRU (CORPORATE) PREMIER INTERNET LINK- VIEW ONLY
Login = PSUReporting
Password = PSUCorp8
NOTE: The Password for this site frequently changes.
SPRINT NEXTEL
As part of the Sprint Nextel contract, there are certain enhancements to the standard service plans that will be part of any service ordered by Penn State.
Benefits include:
18% discount on eligible rate plans.
Corporate flat rate pricing on equipment and 20% discount on all accessories.
There are NO activation or shipping fees for eligible accounts.
Sprint Customer Care - 1-800-639-6111
Sprint Nextel Contact
Mark Graham
Sprint - Public Sector Account Manager
Western & Central PA
Phone: 412-670-2622
mark.graham@sprint.com
VERIZON WIRELESS
As part of the contract between Verizon Wireless and Penn State, there are certain enhancements to the standard service plans that will be part of any service ordered through PSU.
Benefits include:
18% discount on rate plans $34.99 and higher.
Contracts are one-year terms; no two-year contracts.
Equipment discounts and other special seasonal discounts when available.
Equipment upgrades every 10 months.
Free shipping except on "rush" orders.
No Early Termination Fees for University accounts.
ACCESS TO VERIZON WIRELESS INTERNET LINK
The following PSU Employee Site can be used to "view" available rates and plans. Orders can not be completed on-line.
NOTE: If you are a new employee and unable to access the Verizon Wireless site, please contact your OHR representative for assistance. There is a "short period" until all OHR processes are completed and the directory is updated that you may not have access.
NOTE: Your browser must be set to allow pop-up windows to view the information provided by Verizon.
Choosing Cellular
Equipment
Once you have selected a carrier and rate plan, you can
review the phones offered to meet your wireless needs. Frequently
carriers offer a "free" phone with service with
a multi-year contract. You will need to determine what phone
models provide the features that you need. Most phones offer
numerous accessories (chargers, batteries, adapters, etc.)
and different warranties.
Cellular
Phones and Accessories
Penn State receives special pricing on some cellular telephone
units and accessories. As changes in technology emerge,
different makes and models of cellular telephone units become
available. These units/accessories and their charges fluctuate
periodically and are subject to change without notice.
How to Obtain
Cellular Service and Equipment
Effective June, 2008, orders for University service no longer require Consulting Service Request Forms or Cellular Service and Equipment Forms. Requests can be made direct to cellular providers and are not required to go through ITS. The AT&T Wireless University Account Request Form or the Verizon Wireless University Account Request Form should be used for all orders for these two cellular providers.
ITS is responsible for establishing University contracts for cellular voice/data services with cellular providers. These contracts generally provide for discounts for both University and employee-owned voice and data services and equipment. All requests for cellular services are made direct by departments to the providers and are not required to go through ITS. If needed, contact the appropriate ITS Consultant for assistance on cellular service and equipment.
University Park local contacts are:
AT&T
Bert Rossman
814 880-1991
bert.rossman@att.com
Retail Stores:
Nittany Mall
2900 East College Avenue
State College, PA 16801
814 861-5700
147 S. Allen Street
State College, PA 16801
814 861-1400
HUB Robeson Center
University Park, PA 16802
814 880-1836
Sprint Nextel
Sprint Customer Care - 1-800-639-6111
Mark Graham
Sprint - Public Sector Account Manager
Western & Central PA
Phone: 412-670-2622
mark.graham@sprint.com
Verizon Wireless
Shana Igou
412-389-0848
shana.igou1@VerizonWireless.com
Ellen Schmidt
412-855-1124
ellen.schmidt@VerizonWireless.com
Retail Stores:
State College Store
2030 N. Atherton Street
State College, PA 16803
814 231-3948
State College Circuit City
48 Colonnade Way
State College, PA 16803
Arrangements for cellular service at non-University Park locations
are normally made through the Business Office or Operations
Office at that location. The requesting location (usually
the Director of Business Services) makes direct contact
with the potential cellular service providers. The Campus
Contacts Tables for AT&T, Nextel and Verizon
Wireless lists the appropriate contacts for each campus.
Based on discussions about service and cost, a cellular
service provider is selected for that particular service
request. Each request should be treated separately. The
ITS Consultant assigned
to a campus is available to assist in the selection and
purchase of cellular service and equipment.
University orders for AT&T Wireless and Verizon Wireless services and equipment should be ordered using the AT&T Wireless University Account Request Form or the Verizon Wireless University Account Request Form for these two cellular providers.
For policy information, refer to University
Policy FN-21, Non-Office Telecommunications Services (Formerly BS19).
Wireless Local Number Portability
Wireless LNP provides the ability to change service providers within the same local
area and keep the same cellular phone number. When a number is to be ported, the order will be issued to the new carrier, who will start the
process of porting by contacting the current carrier. Orders must include the current
billing account number and billing name and address assigned to the cellular service.
Service should not be terminated with the existing carrier before initiating service
with the prospective new carrier.
If the current cellular service has a long-term contract, an early termination fee
may apply. In addition, wireless handsets among different wireless service providers
are often incompatible. A new phone may need to be purchased, even when retaining the
same cellular phone number.
Personal
Cellular Plans
AT&T, Nextel and Verizon Wireless offer
discounted service to University faculty and staff. AT&T offers discounted service to
University students. Responsibility for personal services
remains with the individual, not the University. University
faculty, staff, and students who have existing cellular service
with AT&T or Verizon Wireless should
contact their service provider to verify if they are eligible
for discounts.
Currently, AT&T Wireless and Verizon Wireless provide on-line access for cellular service. Faculty, Staff and Students can link to Penn State Cellular Discounts at https://webhosting.its.psu.edu/cellular/ for service and equipment rates and details.
NOTE: If you are a new employee and unable to access the Cellular Discounts site, please contact your OHR representative for assistance. There is a "short period" until all OHR processes are completed and the directory is updated that you may not have access.
AT&T
Benefits include:
15% discount on eligible rate plans for Faculty/Staff
10% discount on eligible rate plans for Students
40% off the list price of all cellular handsets [does not apply to handsets or equipment if voice service is an option or not available(ie. PDAs, Blackberry)].
Other special seasonal discounts when available.
AT&T Wireless provides Individual Responsibility Users (IRU), a Premier site to order equipment and service that can be accessed by Faculty, Staff and Students. For service and equipment rates and details, log in to Penn State Cellular Discounts at https://webhosting.its.psu.edu/cellular/.
AT&T retail stores can also provide discounted service to Faculty, Staff and Students providing appropriate indentification.
Individuals can also contact AT&T National Business
Ordering at 1-888-444-4410 and provide the
AT&T representative the following to order new service:
- Your name and Social Security Number
- Billing and shipping addresses
- Foundation Account Number (listed below)
- 42751 (GSM-Employees)
- 46316 (GSM-Students)
Bert Rossman, AT&T's local marketing representative, may also be contacted at 814-880-1991, or send email to bert.rossman@att.com.
For AT&T general customer service needs, Penn State employees and students
call AT&T End User Care, 1-800-331-0500. The account name, cellular phone number and Foundation Account Number (42751-Employees; 46316-Students) will be required.
SPRINT NEXTEL
Benefits include:
15% discount on eligible rate plans.
Corporate flat rate pricing on equipment and 20% discount on all accessories.
Activation fees and shipping fees apply.
Sprint Customer Care - 1-800-639-6111
Sprint Nextel Contact
Mark Graham
Sprint - Public Sector Account Manager
Western & Central PA
Phone: 412-670-2622
mark.graham@sprint.com
VERIZON WIRELESS
Benefits include:
18% discount on rate plans $34.99 and higher.
Contracts are one-year and two-year contracts.
Equipment discounts and other special seasonal discounts when available.
Equipment upgrades every 10 months for 1 year-contracts and every 22 months for 2-year contracts.
Early Termination Fees apply.
30-day return policy applies for all services and equipment.
Verizon Wireless provides Faculty and Staff with an Extranet site to order equipment and service. For service and equipment rates and details, log in to Penn State Cellular Discounts at https://webhosting.its.psu.edu/cellular/.
NOTE: Your browser must be set to allow pop-up windows to view the information provided by Verizon.
Shana Igou, Verizon Wireless' Government Sales Representative, may also be contacted at 814-414-5934 or send email to shana.igou@verizonwireless.com.
Verizon Wireless retail stores can also provide discounted service to Faculty and Staff providing the appropriate identification.
Additional Verizon Wireless information is available at
www.verizonwireless.com.
Other Staff Cellular documents:
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