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Penn State Cellular Services for Faculty and Staff


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Penn State Cellular Service

*You're invited - save the dates! **
  • Verizon Wireless at University Park
    Penn State's Verizon Wireless Representative, Shana Igou, will be at University Park, 23 Willard, for the next several months to discuss both University and Personal service.   Stop by and see the newest equipment, start new service, upgrade, check on your discount, see if your price plan is working for you.  Check out Verizon Broadband access lap top cards with the upgraded EVDO speeds on campus.

    Shana Igou will be at 23 Willard Building, 10am - 3pm:
    May 12
    June 2
    June 23
    July 14
    July 28
    August 11
    August 25

    For additional details and benefits, see Verizon Wireless @ Penn State (pdf file).

 

AT&T, Sprint Nextel and Verizon Wireless offer discounted service toPenn State. Most rate plans as shown on the carrier's web site are offered to all campuses, colleges and departments where service is available. In addition, carriers may have unique rate plans available to the University.


AT&T


As part of the contract between AT&T and Penn State, there are certain enhancements to the standard service plans that will be part of any service ordered through PSU.


Benefits include:

18% discount on eligible rate plans

40% off the list price of all cellular handsets [does not apply to handsets or equipment if voice service is an option or not available(ie. PDAs, Blackberry)].

Other special seasonal discounts when available. (Contact your ITS Consultant for details)

Rates are effective July 12, 2006

 

Contacts for AT&T equipment pricing:

Bert Rossman
Bert.Rossman@att.com
814 880-1991


ACCESS TO CRU (CORPORATE) PREMIER INTERNET LINK- VIEW ONLY

Go to link: https://wireless.att.com/business

Login = PSUReporting

Password = PSUCorp8

NOTE:  The Password for this site frequently changes.


SPRINT NEXTEL

 

As part of the Sprint Nextel contract, there are certain enhancements to the standard service plans that will be part of any service ordered by Penn State.    

 

Benefits include:

18% discount on eligible rate plans.

Corporate flat rate pricing on equipment and 20% discount on all accessories.

There are NO activation or shipping fees for eligible accounts.

 

Sprint Customer Care - 1-800-639-6111

 

Sprint Nextel Contact


Mark Graham
Sprint - Public Sector Account Manager
Western & Central PA
Phone: 412-670-2622
mark.graham@sprint.com

 

 

VERIZON WIRELESS

 

As part of the contract between Verizon Wireless and Penn State, there are certain enhancements to the standard service plans that will be part of any service ordered through PSU.

 

Benefits include:
18% discount on rate plans $34.99 and higher.
Contracts are one-year terms; no two-year contracts.
Equipment discounts and other special seasonal discounts when available.
Equipment upgrades every 10 months.
Free shipping except on "rush" orders.
No Early Termination Fees for University accounts.

 

 

ACCESS TO VERIZON WIRELESS INTERNET LINK


The following PSU Employee Site can be used to "view" available rates and plans.   Orders can not be completed on-line.

Penn State Faculty/Staff Discounts

NOTE: If you are a new employee and unable to access the Verizon Wireless site, please contact your OHR representative for assistance. There is a "short period" until all OHR processes are completed and the directory is updated that you may not have access.

NOTE: Your browser must be set to allow pop-up windows to view the information provided by Verizon.

 

Choosing Cellular Equipment


Once you have selected a carrier and rate plan, you can review the phones offered to meet your wireless needs. Frequently carriers offer a "free" phone with service with a multi-year contract. You will need to determine what phone models provide the features that you need. Most phones offer numerous accessories (chargers, batteries, adapters, etc.) and different warranties.


Cellular Phones and Accessories


Penn State receives special pricing on some cellular telephone units and accessories. As changes in technology emerge, different makes and models of cellular telephone units become available. These units/accessories and their charges fluctuate periodically and are subject to change without notice.


How to Obtain Cellular Service and Equipment

NOTE: A new policy governing cellular service, Policy FN21, is being implemented. Please see the Cellular Account Transfer Procedures and Policy FN21 Non-Office Telecommunications Services (Formerly BS19). Requests for cancellation of service should be emailed to ITSCSG@PSU.EDU and include cellular number, user name, and billing account number. No forms are required for these cancellations. A confirmation will be sent when the service has been canceled.

Effective June, 2008, orders for University service no longer require Consulting Service Request Forms or Cellular Service and Equipment Forms.  Requests can be made direct to cellular providers and are not required to go through ITS.   The AT&T Wireless University Account Request Form or the Verizon Wireless University Account Request Form should be used for all orders for these two cellular providers.

University Cellular Plans

ITS is responsible for establishing University contracts for cellular voice/data services with cellular providers.  These contracts generally provide for discounts for both University and employee-owned voice and data services and equipment.   All requests for cellular services are made direct by departments to the providers and are not required to go through ITS.  If needed, contact the appropriate ITS Consultant for assistance on cellular service and equipment. 


University Park local contacts are:


AT&T
Bert Rossman
814 880-1991
bert.rossman@att.com


Retail Stores:

Nittany Mall
2900 East College Avenue
State College, PA 16801
814 861-5700

147 S. Allen Street
State College, PA 16801
814 861-1400

 

HUB Robeson Center
University Park, PA 16802
814 880-1836

 

Sprint Nextel

Sprint Customer Care - 1-800-639-6111
Mark Graham
Sprint - Public Sector Account Manager
Western & Central PA
Phone: 412-670-2622
mark.graham@sprint.com


Verizon Wireless
Shana Igou
412-389-0848
shana.igou1@VerizonWireless.com

 

Ellen Schmidt
412-855-1124
ellen.schmidt@VerizonWireless.com

 

Retail Stores:

State College Store
2030 N. Atherton Street
State College, PA 16803
814 231-3948

 

State College Circuit City
48 Colonnade Way
State College, PA 16803


Arrangements for cellular service at non-University Park locations are normally made through the Business Office or Operations Office at that location. The requesting location (usually the Director of Business Services) makes direct contact with the potential cellular service providers. The Campus Contacts Tables for AT&T, Nextel and Verizon Wireless lists the appropriate contacts for each campus. Based on discussions about service and cost, a cellular service provider is selected for that particular service request. Each request should be treated separately. The ITS Consultant assigned to a campus is available to assist in the selection and purchase of cellular service and equipment.

 

University orders for AT&T Wireless and Verizon Wireless services and equipment should be ordered using the AT&T Wireless University Account Request Form or the Verizon Wireless University Account Request Form for these two cellular providers.


For policy information, refer to University Policy FN-21, Non-Office Telecommunications Services (Formerly BS19).


Wireless Local Number Portability


Wireless LNP provides the ability to change service providers within the same local area and keep the same cellular phone number. When a number is to be ported, the order will be issued to the new carrier, who will start the process of porting by contacting the current carrier. Orders must include the current billing account number and billing name and address assigned to the cellular service. Service should not be terminated with the existing carrier before initiating service with the prospective new carrier.


If the current cellular service has a long-term contract, an early termination fee may apply. In addition, wireless handsets among different wireless service providers are often incompatible. A new phone may need to be purchased, even when retaining the same cellular phone number.


Personal Cellular Plans

AT&T, Nextel and Verizon Wireless offer discounted service to University faculty and staff. AT&T offers discounted service to University students. Responsibility for personal services remains with the individual, not the University. University faculty, staff, and students who have existing cellular service with AT&T or Verizon Wireless should contact their service provider to verify if they are eligible for discounts.

 

Currently, AT&T Wireless and Verizon Wireless provide on-line access for cellular service. Faculty, Staff and Students can link to Penn State Cellular Discounts at https://webhosting.its.psu.edu/cellular/ for service and equipment rates and details.

 

NOTE: If you are a new employee and unable to access the Cellular Discounts site, please contact your OHR representative for assistance. There is a "short period" until all OHR processes are completed and the directory is updated that you may not have access.


AT&T


Benefits include:

15% discount on eligible rate plans for Faculty/Staff

10% discount on eligible rate plans for Students

40% off the list price of all cellular handsets [does not apply to handsets or equipment if voice service is an option or not available(ie. PDAs, Blackberry)].

Other special seasonal discounts when available.

 

AT&T Wireless provides Individual Responsibility Users (IRU), a Premier site to order equipment and service that can be accessed by Faculty, Staff and Students. For service and equipment rates and details, log in to Penn State Cellular Discounts at https://webhosting.its.psu.edu/cellular/.

 

AT&T retail stores can also provide discounted service to Faculty, Staff and Students providing appropriate indentification.

 

Individuals can also contact AT&T National Business Ordering at 1-888-444-4410 and provide the AT&T representative the following to order new service:

  1. Your name and Social Security Number
  2. Billing and shipping addresses
  3. Foundation Account Number (listed below)
  • 42751 (GSM-Employees)
  • 46316 (GSM-Students)

Bert Rossman, AT&T's local marketing representative, may also be contacted at 814-880-1991, or send email to bert.rossman@att.com.


For AT&T general customer service needs, Penn State employees and students call AT&T End User Care, 1-800-331-0500. The account name, cellular phone number and Foundation Account Number (42751-Employees; 46316-Students) will be required.


SPRINT NEXTEL

 

Benefits include:

15% discount on eligible rate plans.

Corporate flat rate pricing on equipment and 20% discount on all accessories.

Activation fees and shipping fees apply.

 

Sprint Customer Care - 1-800-639-6111

 

Sprint Nextel Contact
Mark Graham
Sprint - Public Sector Account Manager
Western & Central PA
Phone: 412-670-2622
mark.graham@sprint.com

 

 

VERIZON WIRELESS

 

Benefits include:
18% discount on rate plans $34.99 and higher.
Contracts are one-year and two-year contracts.
Equipment discounts and other special seasonal discounts when available.
Equipment upgrades every 10 months for 1 year-contracts and every 22 months for 2-year contracts.
Early Termination Fees apply.

30-day return policy applies for all services and equipment.

 

Verizon Wireless provides Faculty and Staff with an Extranet site to order equipment and service. For service and equipment rates and details, log in to Penn State Cellular Discounts at https://webhosting.its.psu.edu/cellular/.

 

NOTE: Your browser must be set to allow pop-up windows to view the information provided by Verizon.

 

Shana Igou, Verizon Wireless' Government Sales Representative, may also be contacted at 814-414-5934 or send email to shana.igou@verizonwireless.com.

 

 

Verizon Wireless retail stores can also provide discounted service to Faculty and Staff providing the appropriate identification.


Additional Verizon Wireless information is available at www.verizonwireless.com.

 



Other Staff Cellular documents:

 
 
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Last revised: Tuesday, June 24, 2008.