Penn State Cellular Services for Students
AT&T and T-Mobile offer discounted service to University students. Responsibility for personal services remains with the individual, not the University. University students who have existing cellular service with AT&T or T-Mobile should contact their service provider to verify if they are eligible for discounts.
AT&T Wireless
Benefits include:
10% discount on eligible rate plans
50% discount off equipment or best Premier promotion pricing with new activations. Equipment discount available on most voice devices, but is not available on wireless accessories, data-only devices, iPhones and most PDAs.*
$50 off One-Time Credit with $34.99 or higher Voice Plan with New Activations (expires 4/12/10). Available on-line only and requires a 2-year service agreement. Limit of one credit per qualified activation. Offer may not be combined with other special equipment pricing or Premier promotional pricing. Complete offer details available on-line and through AT&T account representatives.
Other special seasonal discounts when available
One-year and two-year contracts available
Equipment upgrades every 10 months for 1 year-contracts and every 22 months for 2-year contracts
Early Termination Fees apply
Waived Activation Fees for new service on qualified plans
Free Shipping with on-line ordering
30-day return policy applies for all services and equipment.
AT&T Wireless provides Students with an Extranet site to order equipment and service. For service and equipment rates and details, log in to Penn State Personal Cellular Discounts at https://webapps.moc.psu.edu/cellular/personal.cfm.
Students with existing service can register their lines for eligible discounts on-line at https://www.wireless.att.com/business/enrollment/ and can also be found on the right hand side of the Premier page under "Employee Discount Program." A $36 Enrollment Fee for each line of service under the account may be charged. The Enrollment Fee only applies to the primary line on a family plan and does not apply to new lines being activated within the first 30 days or going from University to personal service if added at time of conversion or within 30 days.
AT&T retail stores can also provide discounted service to Students providing appropriate identification.
Individuals can also contact AT&T National Business Ordering at 1-888-444-4410 and provide the AT&T representative the following to order new service:
- Your name and Social Security Number
- Billing and shipping addresses
- Foundation Account Number (listed below)
- 46316 (GSM-Students)
Bert Rossman, AT&T's local marketing representative, may also be contacted at 814-880-1991, or send email to bert.rossman@att.com.
For AT&T general customer service needs, Penn State students call AT&T End User Care, 1-800-331-0500. The account name, cellular phone number and Foundation Account Number (46316-Students) will be required.
eCare Technical Support:
Users can visit http://www.wireless.att.com/businesssupport/ and get the same technical support on-line as you would through the other support channels when calling in through the telephone. This is a great tool for an end user, you do not need a log in or passcode. If you use the chat to talk feature for assistance, you will need to provide an IMEI
AT&T
Bert Rossman
814 880-1991
bert.rossman@att.comUniversity Park Retail Stores:
Nittany Mall
2900 East College Avenue
State College, PA 16801
814 861-5700147 S. Allen Street
State College, PA 16801
814 861-14001725 North Atherton Street
State College, PA 16801
814 237-0515HUB Robeson Center
University Park, PA 16802
814 880-1836National Business Ordering
888-444-4410
They are able to assist with new service, process upgrades, change of financial responsibility, order accessories, and check on status of an order and process return/exchnage of equipment less than 30 days old. Hours of operation are Monday - Friday, 8am - 8 pm.Business End User Care
800-331-0500
End users to perform rate plan and address changes, upgrades, billing qustions, account splits/consolidations, suspends/cancel. Hours of operation are Monday-Friday, 7am - 10pm.
International Care
800-335-4685
Apple iPhone Support
877-571-0223
Premier Order Support
866-499-8008
Benefits include:
15% discount on rate plans. (Rate increase from 10% to 15% effective 1/12/09.)
Special pricing on equipment.
Quarterly Promotions.
Waived Activation Fees.
1 or 2 Year Contract Terms for new service ordered through toll free number.
2 Year Contract Term for new service ordered through Web Extranet site.
Most equipment is eligible for upgrades every 11 months (does not apply to pre-paid service).
Tiered Early Termination Fees apply for new contracts initiated on or after June 28, 2008.
30-day return policy on new activations.
T-Mobile provides Faculty, Staff and Students with an Extranet site to order equipment and service. For service and equipment rates and details, log in to Penn State Personal Cellular Discounts at https://webapps.moc.psu.edu/cellular/personal.cfm. When you log in to Penn State Personal Cellular Discounts , you will also be provided a Promotional Code for the Penn State program. Information about T-Mobile service and Penn State discount program is also available by calling 1-866-464-8862 and providing the Promotional Code. If you are already a T-Mobile customer, to receive the 10% discount, call 1-877-453-8824 and provide the Promotional Code.
Vince Tranavitch
National Account Manager
vincent.tranavitch@t-mobile.com
T-Mobile Customer Service - 1-800-937-8997
Billing and Account Questions
T-Mobile - New Service with Penn State Discounts - 1 866-464-8662
(Requires Promotional Code)
T-Mobile Existing Customer Service to receive discount - 1-877-453-8824
(Requires Promotional Code)
NOTE: This program is currently only available through the Web site and toll free numbers.