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Welcome

Internet Access
Backbone Connections
Guide to IT @ PSU
Internet Software

References
Phone Numbers
Travel Calling Options

Getting Help
Getting Help
Troubleshooting

Information Technology Services (ITS)
Dial-up Modem Access

Technical Support

General Assistance to Students, Faculty, and Staff
Consultants at the ITS Help Desk and lab locations can help with most of your computing questions and problems related to Internet access. If you are having problems with your Penn State Access Account, check the Penn State Access Account information or contact the ITS Computer Accounts Office.

Residence Hall Consulting Services
See Residence Hall Connections for information and contacts.

Penn State Offices
Staff and faculty are welcome to contact the ITS Help Desk and lab locations for assistance. In addition, many colleges and departments have staff who support Internet access. If you are not sure who your computer support person is, ask in the administrative offices of your college, department, or campus.

If you have any questions or need assistance, contact the ITS Help Desk.

WARNING: You are responsible for all charges associated with use of dial-up phone numbers.

ITS tests systems every day between 5:00 a.m. and 7:00 a.m. During this time, one or more services may not be available.

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This site maintained by Consulting & Support Services, a unit of Information Technology Services.
Consulting and Support Services Staff Directory

For assistance please write to the Help Desk or see our Help Sources.
Provide site feedback to the CSS Web Group .

Last revised: Thursday, October 6, 2005.