Frequently Asked Questions About Operating Systems

By The Help Desk staff

Q. Where do I find information about my computer operating system?

A. Windows: right-click on the icon "My Computer" and select PROPERTIES from the menu that will appear. Under the "General" tab you will find the data you need.

Macintosh: pull down the Apple menu and select "About this computer".

Q. How do I know the name and version number of the software I am using?

A. If the program is open, go to "Help" in the menubar and look under "About (name of application)." Otherwise:

Windows: right-click on the application icon and choose Properties.

Macintosh: click once on the application icon and then select "Get Info" from the FILE menu.

Q. How do I find my IP address?

A. Windows: go to START, select Settings and then Control Panel; open Network. Click on TCP/IP and then go to Properties.

Macintosh: pull down the Apple menu, select Control Panels and open TCP/IP (in older Mac systems you would have to open MacTCP instead and then click on "More").


Previous Nextback

Back to Newsletter Home Page